Last updated: August 10, 2026
Thank you for using Vaylentusa.com. We are committed to protecting your privacy and, for that reason, we have adopted this Privacy Policy to explain our data collection, use, and disclosure practices for the Vaylent services (including the https://www.vaylentusa.com/ website, and mobile and web-based applications, and any other tools, products, or services provided by Vaylent that link to or reference this Privacy Policy) (collectively, the “Website”). The Website is owned and operated by [Vaylent legal entity — to be confirmed] (“Vaylent,” “we,” “us” or “our”).
If you reside in the State of California, please see the Privacy Notice for California Residents below to learn more about your privacy rights. To the extent that there is a conflict between this Privacy Policy and the Privacy Notice for California Residents, the Privacy Notice for California Residents will prevail with respect to California Residents (as defined below) only.
This Privacy Policy applies to information Vaylent collects through the Website, as well as other information provided to us online or offline by third parties, when we associate that information with customers or users of the Website; however, it does not apply to information collected from our employees, contractors, or vendors. It also does not apply to information that you ask us to share with third parties or that is collected by certain other third parties whose software or services are featured or included on the Website (as further described below).
This Privacy Policy describes, among other things:
By accessing or using the Website, you consent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Website. Information gathered through the Website may be transferred, used, and stored in the United States or in other countries where our service providers or we are located. If you use the Website, you agree to the transfer, use, and storage of your Personal Information (as defined below) in those countries. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. You agree that all transactions relating to the Website or Vaylent are deemed to occur in the United States, where our servers are located.
When you register for or use our Website, we collect Personal Information. By “Personal Information” we mean information that can identify or be linked to an individual, such as:
Information contained in any message you submit to us.
You may choose not to provide Personal Information (subject to the controls offered by your mobile device’s operating system), but this may prevent you from receiving certain features of the Website.
We also collect non-Personal Information relating to the Website, that is, information that does not personally identify an individual. The non-Personal Information we collect includes how you interact with the Website, information collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Website.
Examples of the non-Personal Information we collect are:
We will not use non-Personal Information to try to identify you, and if we associate any non-Personal Information with information that personally identifies you, then we will treat it as Personal Information. As discussed in more detail below, we sometimes use cookies and other automatic information gathering technologies to gather Personal Information and non-Personal Information.
Information collected by the Website may be collected by us or one of the third parties we utilize in providing the Website (as further described below).
We may use the information we collect to:
We may disclose your Personal Information to third parties as described below.
We may disclose Personal Information to provide the Website, or when you authorize or instruct us to do so, for example, when you use the Website to submit content or profile information. We may also disclose Personal Information and non-Personal Information to Service Providers. By “Service Providers” we mean companies, agents, contractors, service providers, or others engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our Website, marketing of our products and services, and conducting audits). When we use a Service Provider, we require that the Service Provider use and disclose the Personal Information received from us only to provide their services to us or as required by applicable law.
We may also disclose Personal Information and non-Personal Information to Online Tool Providers. By “Online Tool Provider” we mean a licensor of software that we include in, or use with, the Website, including an API or SDK, that provides a specialized function or service to us and that requires the transmission of Personal Information and/or non-Personal Information to the Online Tool Provider. Online Tool Providers may have the right to use Personal Information and non-Personal Information about you for their own business purposes. Use and disclosure of Personal Information and non-Personal Information by an Online Tool Provider is described in its privacy policy. See Section 5 below for some of the key Online Tool Providers we use.
We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Website, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) submit insurance claims, cooperate with insurance investigations, and fulfil insurance subrogation activities, (e) prevent a crime or protect national security, or (f) detect, prevent or otherwise address fraud, security or technical issues.
Finally, we reserve the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to the Website, or in the unlikely event of a bankruptcy, liquidation, or receivership of our business. We will use commercially reasonable efforts to notify you of such transfer, for example, via email or by posting notice on our Website.
Lastly, we may also disclose non-Personal Information, aggregated with information about our other users, to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.
Every time you use the Website (e.g., access a webpage), we collect Personal Information and non-Personal Information (discussed above in Section 2) regarding that use. For example, to improve our Website, we collect how, when, and which parts of the Website or their features you use. Also, we may use your device’s unique identifier (UDID) or other unique identifiers to assist us in collecting and analyzing this data.
To assist us in collecting and storing this non-Personal Information, we may employ a variety of technologies, including “Cookies,” local browser storage, and “web beacons,” “pixels,” or “tags.” A “Cookie” is a small amount of data a website operator, or a third party whose content is embedded in that website, may store in your web browser and that the website operator or, as applicable, the third party, can access when you visit the website. A web beacon, pixel or tag is a small, usually transparent image placed on a web page that allows the operator of that image, which may be the operator of the website you visit or a third party, to read or write a Cookie.
Your operating system and web browser may allow you to erase information stored in Cookies and local browser storage. But if you do so, you may be forced to login to the Website again, and you may lose some preferences or settings. You may also be able to set your browser to refuse all website storage or to indicate when it permitted, but some features of our Website may not function properly without it. We may use Cookies to keep you logged in, save your preferences for the Website, and to collect information about how you use our Website.
More information about managing Cookies is available here. To learn how to manage privacy and storage settings for your local browser storage, please refer to the end user documentation for your browser.
An Online Tool Provider may collect information automatically, in which case Personal Information and non-Personal Information it receives are subject to the Online Tool Provider’s privacy policy. Some Online Tool Providers may allow you to opt out of certain collection and/or uses of your information. You can read more here:
You may request access to your Personal Information by sending an email to hello@vaylentusa.com. We will try to locate and provide you with your Personal Information and give you the opportunity to correct this data, if it is inaccurate, or to delete it, at your request. But, in either case, we may need to retain it for legal reasons or for legitimate business purposes, and we (and you) are not able to control information that you have already shared with others or made available to third parties through the Website.
We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical, or relate to information that is not associated with your Personal Information. In any case, where we provide information, access, and correction, we perform this service free of charge, except if doing so requires a disproportionate effort. We may also require you to verify your identity to our satisfaction before providing you with access to Personal Information.
Please be aware that if you request us to delete your Personal Information, you may not be able to continue to use the Website. Also, even if you request that we delete your Personal Information, we may need to retain certain information for a limited period to satisfy our legal, audit and/or dispute resolution requirements.
We may use third-party service providers that collect information for interest-based advertising purposes (advertisements that are tailored to your interests, based on categories in which you have shown an interest). To learn more about these third parties and the choices they offer users, please visit the Network Advertising Initiative’s choices page or the Digital Advertising Alliance’s choices page. If you are reading this Privacy Policy from a mobile device, you can learn more about the DAA’s mobile choices program here. You can also use the Global Privacy Control (“GPC”) to signal your opt-out preference. For more information, please see: https://globalprivacycontrol.org/. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice.
You can opt out of receiving marketing e-mails from us by clicking on the “unsubscribe” link in the e-mails. Please note that it may take up to ten (10) business days for your opt-out request to be processed. Also, even if you opt out of marketing e-mails, we may continue to send you certain account-related e-mails, such as notices about your account and confirmations of transactions you have requested.
You may have heard of the certain state laws including the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”), and laws in other states which provide certain rights to residents in connection with their Personal Information. If you reside in the State of California, please see the Privacy Notice for California Residents below to learn more about your privacy rights. Our Website is not currently subject to state consumer privacy laws beyond California. However, we do provide notice and transparency about our collection and use of Personal Information as described in this Privacy Policy. If you have questions about your right, please send an email to hello@vaylentusa.com.
If you have an objection to the use of your Personal Information as described in this Privacy Policy, you may file a complaint by sending an email to hello@vaylentusa.com. We will attempt to accommodate your objection or complaint, but you understand that, to the extent you object to our processing of Personal Information that is necessary for us to provide the Website to you, certain features and functionalities of the Website may no longer be available to you. Nothing in this Privacy Policy prejudices your rights to file a complaint with the Office of the Privacy Commissioner of Canada, and/or with any other applicable data protection authorities.
We do not sell your Personal Information. However, you may contact us at hello@vaylentusa.com with questions.
The Website is not intended for users under 18 years of age. We do not knowingly collect Personal Information from users under 18 years of age. We do not authorize users under 18 years of age to use the Website.
We utilize reasonable information security measures to safeguard your Personal Information against unauthorized access, modification, or destruction. For example, we utilize Secure Socket Layer (SSL), Transport Layer Security (TLS), or similar encryption technology when sensitive data is transmitted over the Internet and use firewalls to help prevent external access into our network. However, no data transmission over the Internet and no method of data storage can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.
We restrict access to Personal Information in our possession to our employees, Service Providers, and Online Tool Providers who need to know that information to operate, develop, improve, or support our Website.
Please note that the Website may link or integrate with third-party sites, services, or apps. We are not responsible for the privacy or security policies or practices or the content of such third parties. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how they collect, use, share and protect your information.
We may modify or update this Privacy Policy periodically with or without prior notice by posting the updated policy on this page. You can always check the “Last Updated” date at the top of this document to see when the Privacy Policy was last changed. If we make any material changes to this Privacy Policy, we will notify you by reasonable means, which may be by e-mail or posting notice of the changes on our website prior to the changes becoming effective. We encourage you to check this Privacy Policy from time to time. IF YOU DO NOT AGREE TO CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE WEBSITE AFTER THE EFFECTIVE DATE OF SUCH CHANGES (WHICH IS THE “LAST UPDATED” DATE OF THIS PRIVACY POLICY).
To ask questions about our Privacy Policy or to lodge a complaint, contact us at:
Vaylent [legal entity name — to be confirmed]
13153 Lakeland Road
Santa Fe Springs, CA 90670
Phone: (562) 944-0673
Email: hello@vaylentusa.com
This Privacy Notice for California Residents (the “Notice”) supplements the information contained in our Privacy Policy and applies only if you reside in the State of California (you are a “California Consumer”).
For purposes of this Notice “Sell,” “Selling,” “Sale,” or “Sold,” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Information to another business or a third party for monetary or other valuable consideration.
“Share”, “Shared,” or “Sharing” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Information to a third party for Cross-context Behavioral Advertising, whether or not for monetary or other valuable consideration.
“Cross-context Behavioral Advertising” means the targeting of advertising to a consumer based on that consumer’s Personal Information obtained from activity across businesses or distinctly branded websites, applications, or services, other than the business or distinctly branded website, application, or service with which the consumer intentionally interacts. (In other words, if we send you an ad based solely on your interaction with us or our Website, this is not Cross-context Behavioral Advertising.)
“Sensitive Personal Information” means Personal Information that is not publicly available and reveals one or more of the following:
“Verifiable Request” means that the identifying information provided by a consumer in connection with a request matches the Personal Information of the consumer already maintained by us or a third-party identity verification service. Identifying information you can submit in order to permit Vaylent to verify your Verifiable Request may include your first and last name, the email address and phone number that is associated with your account, and a secure confirmation code that we provide to you via email.
In the past twelve (12) months, Vaylent has collected the following categories of Personal Information from California residents:
Vaylent obtains this Personal Information from the following types of sources:
Vaylent may use or disclose the Personal Information we collect for one or more of the following “Business Purpose(s):”
Unless we notify you otherwise, we will not collect additional categories of Personal Information, nor use the Personal Information we collect for any other materially different, unrelated, or incompatible purposes.
We retain each category of your Personal Information for no longer than is necessary for one or more Business Purposes, subject to your right to request we delete your Personal Information. Due to the nature of the services, it is not possible to predict the length of time that we intend to retain your Personal Information. Instead, we use the following criteria to determine whether it remains necessary to retain your Personal Information for one or more disclosed Business Purpose(s):
When we determine that it is no longer reasonably necessary to retain your Personal Information for one or more disclosed Business Purpose(s) based on the above criteria, we will delete your Personal Information.
Vaylent may disclose Personal Information to our “service providers,” to our “contractors,” and to “third parties” (each as defined by the CCPA) for a Business Purpose. When we disclose Personal Information for a Business Purpose, we enter into an agreement with the receiving party that describes the purpose for sharing the Personal Information, and that requires the receiving party to keep that Personal Information confidential. In the case of disclosures to our “service providers,” our “service providers” are obligated not to use the Personal Information for any purpose other than performing the services according to their agreement with us. In the case of our “contractors,” our “contractors” are obligated not to use the Personal Information for any purpose unrelated to the business purpose for which we have engaged them.
We may disclose your Personal Information with the following categories of entities: “service providers” and “contractors.”
In the past twelve (12) months, Vaylent has not Sold or Shared any Personal Information about its California Consumers.
If you are a California Consumer, you may request information about our collection, use, disclosure, and Sale of your Personal Information over the past twelve (12) months, whether it was collected electronically. If you submit a Verifiable Request, we will provide you with information regarding:
You also have the right to request a copy of your Personal Information, and/or to request that we transmit your Personal Information to another entity. To the extent technically feasible, we will comply with your request and provide and/or transmit your Personal Information in a structured, commonly used, machine-readable format.
You also have the right to request that we delete any of your Personal Information that we collect or maintain by submitting a Verifiable Request. We may deny your deletion request if retaining your Personal Information is necessary for us or our “service providers” or “contractors” to:
You further have the right to request that we correct any of your Personal Information that is inaccurate by submitting a Verifiable Request. We will correct any inaccurate Personal Information pursuant to your request to the extent possible using commercially reasonable efforts. We may deny your correction request if the Personal Information is accurate. We may also delete your Personal Information instead of correcting it to the extent such deletion would not negatively impact you.
You may submit a Verifiable Request for the information listed above, or exercise any of your rights enumerated under this Notice, by calling us at (562) 944-0673 or by completing a form on our Website, available here. You may also submit a Verifiable Request on behalf of your minor child.
After we receive your Verifiable Request, we will provide to you, in writing and free of charge (unless your request is excessive, repetitive, or manifestly unfounded), the requested information for the 12-month period preceding your request (unless you specifically request disclosure beyond such 12-month period, in which case, we will process your request with respect to Personal Information we have collected during the time period you specify, provided that (a) the earliest date that your request may apply to is January 1, 2022, and (b) processing your request does not require disproportionate effort). You can choose to have this information delivered to you by postal mail, or electronically. We will try to respond to your verified request within forty-five (45) days of receipt, but if we require more time (up to another forty-five (45) days) we will inform you of the reason and extension period in writing. Please note that we are not required to comply with your request for information more than twice in any 12-month period.
Vaylent does not and will not, without first obtaining your consent, Sell or Share Personal Information.
Should you choose to exercise any of the rights enumerated under this Notice, we will not:
However, please be aware that it may be a functional necessity for our Website to have Personal Information about you in order to operate, and we may not be able to provide some or all of our Website to you if you direct us to delete your Personal Information.